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Support and Maintenance

With our team of experts you are confident that you get the best Support and Maintenance such as:

  1. Operational Support – Finance, HRMS, SCM & Retail module support:
    • Incident resolution
    • Ticket handling (L2 & L3)
    • Break-fix support
  2. Proactive Maintenance:
    • Proactive monitoring
    • Regular Health checks
    • Regular backups
    • Data recovery
    • Performance monitoring
  3. Upgrades & Patching:
    • Managed upgrades
    • Patching
    • Microsoft Lifecycle Services (LCS) management
  4. User Assistance:
    • Basic Dynamics "How-to" guidance
    • ERP operational support
    • Dynamics training sessions
  5. Issue Resolution:
    • Dedicated support for issue fixing
    • Data import
    • Integration support within D365
  6. Small Enhancements:
    • Minor customizations and enhancements
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