Successful digital transformation will require any organization to create new business models and the same time to transform the culture. The goal is to leverage digital technologies targeting to improve the customer experience and to create new ways for customers to engage with your business, by any means available.

The best way to ensure this happens is by running a Digital Assessment. At Infodrive we help organisations to excel by implementing the actions delivered by our comprehensive Digital Assessment. We help the organizations to ensure they are properly positioned to address the future of digital business and to pave the path for long-term digital leadership. Additional benefits include getting your organization ready to navigate changing market and competitive conditions, and to meaningfully increase customer engagement. Our 6 step process ensure a successful final assessment: Step #1:  Initial Scoping Session, Background Materials Review and Coordination. Step #2: Review Business Direction and Determine How Well Current Digital Sales,  Marketing and Customer Service Tools and Techniques Support this Direction, Step #3:  Perform a People/Organizational Readiness Assessment, Step #4:  Review Core Processes in support of Digital Sales, Marketing and Customer Service Efforts, Step #5:  Perform a Technical Assessment, Step #6:  Create and present your Digital Assessment findings and recommendations